MAW, e-mobility Technical Lab: 20 years of experience in the assistance and maintenance of electric bicycles and scooters.
Starting from 2023, the Masciaghi brothers have announced the acquisition of MAW, a company specialized in assistance in the field of electric bicycles, muscle bicycles and electric scooters.
This acquisition represents a great opportunity for customers, who will be able to enjoy an even more complete and reliable assistance service. Thanks to MAW’s experience and expertise, Coppi customers will be able to count on a rapid and professional assistance service, even for the most complex cases.
MAW’s technical staff is made up of professionals with long experience in the sector and in-depth knowledge of the products. The assistance services are personalized and are adapted to the specific needs of the individual customer.
Customers can request MAW assistance through a dedicated portal, which allows them to send the request quickly and easily. The portal also allows you to follow the status of the intervention and receive real-time updates. In fact, MAW has a specialized laboratory for the diagnostics of products and components. Technicians are able to quickly identify the cause of the problem and propose the most appropriate solution.
Furthermore, MAW is able to return repaired and tested products or components to customers and offers a spare parts shipping service to the customer, in order to facilitate independent repairs.
MAW is a reliable partner for the assistance and maintenance of muscular and electric bicycles and represents a fundamental resource for Coppi and Masciaghi customers.
